Faq

1. What is your return policy?
We accept returns within 30 days of delivery. Items must be unused, in original condition, and include all tags and packaging. Customers are responsible for the return shipping cost.

2. How long does shipping take?
Orders are processed within 1–2 business days. Standard delivery across the United States typically takes 3–7 business days.

3. Do you ship internationally?
Currently, we only ship within the United States.

4. How can I track my order?
Once your order is shipped, you’ll receive a tracking number by email so you can follow your package until it arrives.

5. How do I contact customer support?
You can reach our team at sales@urbanevers.com

 Monday through Friday, 9 am to 5 pm EST.